Estate Agency Computer Network Support
The reason that more and more estate agents are relying on Search and Submit for their IT support is due to our hands-on, professional and refreshing approach to customer support. Every estate agency network we administer is treated as if it were one of our own. The care and attention needed to ensure maximum uptime and peace of mind that your online estate agency is safe and secure, is completely taken care of by Search and Submit. So, if your property company stops when your IT does, you need to talk to us.
Our services are based around allowing our customers to get the most out
of their investment in IT, by making sure that their network and core business
software runs the way it should, all the time. First Focus customers should
never need to worry about IT, as we take the time to understand the unique
requirements of your real estate business, and then take responsibility
for ensuring your computer network can support these requirements. Some
of the areas we can help include:
- Estate Agency Network and
PC Support
- Estate Agency Internet Solutions and Support
- Estate Agency Email Solutions
and Support
- Remote Access Solutions
and Support
- IT Security Solutions
and Support
- Hardware and Software Sales
- Estate Agency Business
Analysis
- IT Management and Administration
Unlike a number of other Small Business IT companies, we do not believe in taking risks on behalf of our customers, hence we are able to guarantee the work that we do - a guarantee that is almost unique in our industry.
Estate Agency Network Support
At Search and Submit we understand that you need to focus on your core business and not become an IT administrator. For that reason we have developed a range of services that will proactively manage your entire IT infrastructure - from desktops to servers. From our experience, prevention is better than the cure. That’s why we have built a unique Predictive Monitoring Platform (PMP) which allows us to continuously (and securely) monitor the performance of your network. This means that we are always one step ahead of any potential problem or threat to your business. Our regular checks include:
- Virus scanning and updates
- Back-up verification and authentication
- Patches and service pack management
- Security management
- Disk space monitoring
- Event log management
Estate Agenct Remote Support
Our Remote Support Service (RSS) provides invaluable benefits to our clients. Within minutes of contacting Search and Submit, a qualified engineer is able to remotely log on to your PC and resolve any issues quickly and efficiently. Over 96% of all issues can be resolved remotely. If any issue cannot be resolved, a qualified engineer will visit your site to take care of it.
Estate Agency Development
Real Estate Software & IT
We are active providers of internet
marketing and IT
support services to forward thinking and entrepreneurial UK Estate
Agents. We hope that you will find this website both practical and appropriately
written. As the property industry becomes more and more reliant on new
technology for the efficiencies it can bring to the day to day running
of estate agencies it finds itself at a tremendous disadvantage in this
new environment.
Estate Agents' hardware suppliers are not aware of property software
requirements and similarly national property portals are not interested
in the configuration of an office network. The deep domain expertise
needed to specify, purchase, implement, install and manage the estate
agency computer system efficiently does not exist in the industry and
why should it? By simplifying IT
purchasing, we are currently helping major independent estate agents
in the UK to benefit from massive increases in efficiency.
The true cost of connecting to the internet did not need calculating
10 years ago and some estate agents still consider that a lot of what
is needed can be had on the cheap or for free. Exposure to wider range
of estate agency IT suppliers has left estate agents more and more confused
as they begin to calculate the true cost of computer ownership.
The fact that not one company or person is directly responsible for overall problems is even more frustrating as estate agents are left at the mercy of adolescent help line staff, delivery men and software developers met at a distant trade show in a moment of weakness.
Find out more!
Individual UK suppliers tend to only cover their own individual niche, so when things go wrong there is ample opportunity for collective buck passing, right up the chain. Simple problems escalate to boiling point, as all concerned try desperately to avoid responsibility for the true cost of the system. The Herculean task of just getting it all to work in the first place results in a long-term mistrust of the industry, bypassing all of the benefits the technology was originally purchased for.
Our estate agents clients make only one call when resolving any computer related issue. This policy liberates the client's staff to concentrate on lucrative property business, decreases operating expenses and maximises the return on their computing investment.
There have been no benchmarks or standards for UK Estate Agents IT purchasing until now. call us on +44 (0)7763 96 2002
Estate Agents Software
Technology should be playing a big role in any estate agents and when used correctly can have a marked effect on service levels in two distinct areas.
Use of technology can help improve property management, back office efficiency, marketing, advertising and other front office functions.
Those estate agents that are not embracing technology are in danger of being left behind by the rest of the field. For Estate Agents wanting to take advantage of technology, this site offers excellent educational content and is and ideal way to learn about current estate agency marketing and real estate software developments.
